Privacy Policy
How Threvol Technologies LLC collects, uses and protects your information.
1. Who We Are
Threvol Technologies LLC ("Threvol," "we," "our," or "us") is a managed cybersecurity, observability and business resilience company organized under the laws of the State of Delaware, United States, with operations throughout the United States. We provide services to businesses across the United States and operate remotely. Our primary business contact is [email protected].
2. Scope of This Policy
This Privacy Policy applies to personal information collected through the website threvoltechnologies.com (the "Site"), including all pages, forms, assessment tools and order flows. It does not apply to information collected under a separate client services agreement.
3. Information We Collect
3.1 Information You Provide Directly
When you use our contact form, assessment wizard or service order flow, we may collect:
- First name and last name
- Business email address
- Phone number
- Company name
- Country of operation
- Operating system and technology environment details (e.g., Microsoft 365 usage, current security tools, remote work model)
- Notes or messages you voluntarily include
- Preferred service start date
3.2 Information Collected Automatically
When you visit the Site, our hosting infrastructure may log your IP address, browser type, pages visited and referring URL for security and operational purposes. We do not use third-party analytics trackers (e.g., Google Analytics) on this Site.
3.3 Browser Storage
We use browser localStorage to store:
- A record that you interacted with the site opening event (key:
threvol-ribbon-cut) — this contains only a date/time stamp and no personal data.
We use browser sessionStorage (cleared when you close the tab) to temporarily hold:
- Assessment wizard responses to pre-fill the contact form
- Service order details to pre-fill the contact form
We use a browser cookie (threvol_locale) to remember your language preference (English or Spanish). No personal data is stored in this cookie.
None of the above storage is used for advertising, cross-site tracking or profiling.
4. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry, service request or assessment submission
- Evaluate whether our services are a fit for your organization
- Prepare a service proposal or scoping conversation
- Send you information about Threvol services you have requested
- Comply with applicable legal obligations
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
5. How We Share Your Information
We do not sell, rent or trade your personal information to third parties.
We share information only in the following limited circumstances:
- Email delivery: Form submissions are forwarded to our internal team using FormSubmit.co, a third-party transactional email relay. Only the data you enter in the form is transmitted. FormSubmit's privacy policy governs their handling of this data.
- Legal compliance: We may disclose information when required by law, court order or regulatory authority.
- Business transfer: In the event of a merger, acquisition or sale of substantially all assets, personal data may be transferred as part of that transaction.
6. California Consumer Privacy Act (CCPA / CPRA)
If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:
- Right to Know: You may request a list of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of personal information we hold about you, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising. No opt-out action is required.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise your rights, contact us at [email protected] or [email protected]. We will respond within 45 days as required by law.
7. CAN-SPAM Act
Any commercial email we send complies with the CAN-SPAM Act. Each commercial message includes our physical mailing address and a clear mechanism to opt out of future communications. To opt out of commercial email, reply to any email with "UNSUBSCRIBE" in the subject line or contact us at [email protected].
Business address: Threvol Technologies LLC, Tampa Bay Area, Florida, United States.
8. Data Retention
We retain inquiry and form submission data for up to 24 months for the purpose of evaluating service opportunities and maintaining business records. After that period, data is deleted or anonymized unless a service agreement is in place, in which case data is retained for the duration of that agreement plus the legally required period thereafter.
9. Data Security
We implement industry-standard safeguards to protect the information you provide, including encrypted transmission (HTTPS/TLS), access controls and secure email handling. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy (COPPA)
Our Site and services are directed solely to business professionals. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.
11. International Visitors
Our Site is operated from the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction. By using the Site, you consent to this transfer.
12. Third-Party Links
The Site may contain links to third-party websites (such as Unsplash for photography credits). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance of the updated policy. For material changes, we will make reasonable efforts to notify users.
14. Contact Us
For questions, requests or concerns regarding this Privacy Policy, contact us at:
- Email: [email protected]
- General inquiries: [email protected]